Contact Us

Creating an Inclusive Digital Experience for UDC.edu Through Accessibility Improvements

About project

As a public institution committed to equity, UDC recognized the importance of digital accessibility in delivering educational services. The university needed to ensure its website was usable for everyone, including individuals using screen readers or navigating via keyboard. This project aimed to uncover accessibility barriers, meet compliance standards, and create a more inclusive online experience for current and prospective students.
client

University of the District of Columbia

Date

Feb, 2021

role

Accessibility Consultant, UI/UX Audit, Accessibility Remediation

website
University of the District of Columbia

The opportunity

As a public institution committed to equity, UDC recognized the importance of digital accessibility in delivering educational services. The university needed to ensure its website was usable for everyone, including individuals using screen readers or navigating via keyboard. This project aimed to uncover accessibility barriers, meet compliance standards, and create a more inclusive online experience for current and prospective students.

What we did

Accessible Lab conducted an in-depth accessibility audit of UDC, combining automated tools with expert manual testing. We identified a range of issues such as improper heading structure, inaccessible forms, missing focus styles, and low color contrast. Beyond reporting, our team provided direct remediation support—guiding UDC’s developers through code improvements, verifying fixes, and ensuring critical pages aligned with WCAG 2.1 AA standards.

The outcome

The UDC website is now significantly more accessible and user-friendly for people with disabilities. Users can navigate effectively with assistive technologies, form fields are properly labeled, and all interactive components meet accessibility requirements. These enhancements support the university’s mission of inclusion and help ensure compliance with accessibility regulations at the federal level.

See all Case Studies

What UDC is saying

Hear directly from the people we’ve helped on their accessibility journey

5 of 5 stars
“Partnering with AccessibleLab was a smart investment. Their structured approach, attention to detail, and deep knowledge of accessibility requirements allowed us to enhance user experience across all demographics. We appreciated their thoroughness and commitment to quality at every stage.”
Bryan MHead of deveopment, UDC