Enhancing Accessibility for Bonchon

About project

Bonchon partnered with AccessibleLab to assess and improve its website accessibility. The project involved detailed manual and automated audits to ensure compliance with WCAG standards and enhance the user experience for all visitors.

client

Bonchon

Date

Dec, 2023

role

Accessibility Consultant, UI/UX Audit

website

The opportunity

As Bonchon’s online presence continued to grow, the team saw an opportunity to make their website more inclusive and accessible to users of all abilities. They understood the importance of meeting accessibility standards not only to comply with regulations, but also to reflect the brand’s commitment to user experience, digital equity, and social responsibility. Addressing accessibility barriers became a critical step in serving a broader audience effectively.

What we did

AccessibleLab performed a full accessibility audit of Bonchon, combining automated testing tools with expert manual review. Our evaluation revealed key issues, including improper heading hierarchy, low contrast ratios, missing focus states, and unlabelled interactive elements. We delivered a detailed report prioritizing fixes based on severity, impact, and ease of implementation. Additionally, our team worked closely with Bonchon’s developers to provide remediation guidance, answer technical questions, and ensure WCAG 2.1 AA compliance.

The outcome

Following implementation of our recommendations, Bonchon achieved significant improvements in both automated and manual accessibility testing. The website became easier to navigate using assistive technologies, with enhanced contrast, clearer structure, and fully operable interactive components. This not only reduced the risk of non-compliance but also aligned the brand with inclusive digital practices. As a result, user satisfaction and trust have both increased across diverse audience groups.

What Bonchon is Saying

Hear directly from the people we’ve helped on their accessibility journey

5 of 5 stars
“AccessibleLab gave us clear, actionable insights that transformed our website’s accessibility. Their expertise and support made a complex process simple and effective. We’re proud of the progress we made together.”
Jeremy FCEO, Bonchon